Your data, your call
Delete your WhyNot account
We'd rather you found someone than found the exit — but deleting your account is your right, and we make it straightforward. Two ways to do it:
1 Fastest: from inside the app
Open WhyNot → Account settings → Delete account. No support ticket, no waiting on a human.
2 No app? Request deletion here
If you've uninstalled the app (or can't sign in), request deletion by email — no reinstall needed. Enter the email address on your WhyNot account:
This opens a pre-filled email to our support team from your mail app — sending it is what submits the request. We'll verify the request using the email address on the account, then schedule the deletion just as if you'd tapped the button in-app. You can also just email stump865+privacypolicy@gmail.com directly with the subject "account deletion request."
What happens when you delete
- 30-day grace period. Deletion is scheduled, your profile is immediately hidden, and you're signed out everywhere. Signing back in within 30 days cancels it — after that, it's permanent.
- What's deleted: your profile, photos, messages, matches, voice notes, and your conversations with Adrian are removed from our active systems, and the deletion is propagated to the service providers that hold account-linked data (for example, your analytics profile and events).
- What may be retained: residual copies can persist in encrypted backups for a limited period before being purged, and we may keep limited records where the law requires it (for example, safety reports). Details are in our Privacy Policy.
- Just want your data, not the exit? You can download a copy of your data in-app (Account settings → Download my data) before deleting.
Questions or trouble with any of this? Email stump865+thrivesupport@gmail.com — a human reads it.